Privacy Policy

We collects, uses, and protects your personal information when you interact with our website www.ais.com.np and reach out to us through inquiries, either via email or WhatsApp.

Information We Collect

We collect only the essential information required to respond to your inquiries:

Information You Provide Directly:

• Full Name: To address your inquiry properly.
• Email Address: To communicate with you regarding your inquiry.
• Contact Number: To reach you for urgent or follow-up inquiries.
• Subject: The topic or area of interest you have in relation to our products.
• Message: Any additional details you provide in the message field.

We do not collect payment details, and we do not store or process any payment-related informati

Payment Process

• While we do not process payments directly on our Website, we may provide secure payment links via email. These payment links direct you to a trusted third-party payment processor where your payment details will be securely handled.
• We do not store or have access to your payment details, such as credit or debit card numbers, as these are managed by the payment processor in compliance with industry standards.

How We Use Your Information

We use the information you provide to:

• Respond to your inquiries and provide information about our products.
• Send follow-up communications regarding your inquiry (via email or phone if necessary).
• Improve our ability to assist future customers by reviewing trends in inquiries.

Sharing Your Information

We do not share your personal information with third parties, except in the following cases:

• If required by law or legal processes.
• To protect the rights and safety of our company or customers.

We do not share your payment information as we do not process any payment transactions on our website.

Data Retention

We will retain the information you provide only for as long as necessary to respond to your inquiry or for as long as required to comply with legal obligations.

Data Deletion

You may request the deletion of your personal information at any time. To request deletion, please contact us via:

• Email: info@ais.com.np

Once we receive your request, we will promptly delete your personal information from our records.

Your Rights and Choices

• Accessing and Updating Your Information: You can request to view and update your personal information at any time by contacting us.
• Messaging Preferences: You can choose to stop receiving communication from us by opting out of further emails or follow-ups.
• Data Deletion: You may request the deletion of your personal information at any time.

Children’s Privacy

Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have unintentionally collected such information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our Website with the updated date. We encourage you to review this Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise any of your rights, please contact us at:

AIS Nepal
Email: info@ais.com.np
WhatsApp: +977 9851119925
Phone: +977 9851119925
Address: Kageshwori Manohara-7, Kathmandu, Nepa